Measuring ROI and Proving Value Realization
One enterprise defined a scorecard mapping initiatives to revenue lift, cost avoidance, risk reduction, and customer satisfaction. By agreeing on baselines upfront, debates shrank and decisions accelerated. The case study shows quarterly storytelling tied to specific metrics, not abstract maturity stages.
Measuring ROI and Proving Value Realization
A transformation office replaced vanity counts—deploys, story points—with outcome metrics like cycle time, NPS, and failed‑change rate. Teams still tracked delivery health, but executives saw meaningful progress. Linking dashboards to OKRs kept focus on value realized, not effort spent.